Who is RankTalos for? We serve two primary buyers: (1) E-commerce Directors and Founders at $5M–$50M spec-heavy stores (furniture, home, outdoor, lighting, cameras, audio, B2B catalogs) who start with the free Findability Score or a Tier 1 Audit, and (2) VPs of Engineering, CTOs, and Heads of ML at $20M–$250M retailers and marketplaces who hire us for Tier 2 search/recsys builds, evaluation harnesses, or Tier 3 Resident AI/ML Engineers.
How does the 100% Tier 1 Audit fee credit work? In Advisory mode (standard for merchant diagnostics), 100% of your Tier 1 Audit fee ($3,500 / $7,500 Search, $5,000 / $10,000 Combined, or $4,000 / $7,500 Recommendations) is credited toward any Tier 2 engineering build signed within 60 days of your readout call. We also offer a $2,500 design-partner rate for our first 3 Tier 1 Search Audits in exchange for named before/after case study rights.
What is the Talos Semantic Engine? Talos is our production hybrid retrieval and reranking engine (BM25 lexical + dense vector embeddings + numeric/unit constraint parser + cross-encoder reranker), live at usafurnish.com across 10,000+ furniture SKUs. We use it both as a live side-by-side benchmark inside our Findability Score tool and as an optional turnkey search layer in Tier 2.
How do Resident AI/ML Engineers differ from staffing marketplaces? Every RankTalos Resident Engineer ($16,000–$26,000/mo FT, or $9,000–$14,000/mo HT) comes pre-equipped with our evaluation harnesses and retrieval libraries, and includes weekly architecture and code review from a RankTalos Principal Architect. Engagements have a 3-month minimum, billed monthly upfront (Net-7), with a 20% first-year comp conversion buyout option after 6 months.
When do you use Independent Mode vs. Advisory Mode? Advisory Mode is standard for store audits where you may want us to build the fix. Independent Mode (where we bar ourselves from selling any Tier 2 or Tier 3 work to the tested store for 12 months) is reserved for our $7,500 M&A Technical & Findability Due-Diligence Package and formal vendor-selection RFPs.